Third Axiom Solutions Privacy Policy
This Privacy Policy describes how and when Third Axiom Solutions LLC ("we", "us", "our") collect, use, and share information when you use our software, purchase an item from us, contact us, or otherwise use our services through our software or our site thirdaxiom.com, or through microsoft.com or wix.com or any related sites and services.
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This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Wix.com or any third party services you access through Wix.com, or Microsoft.com or any third party services you access through Microsoft.com. You can reference the Wix.com Privacy Policy or the Microsoft Privacy Policy to learn more about their respective privacy practices.
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1. Information We Collect
We receive, collect and store any information you enter into our applications or enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
a) As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
b) when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
c) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
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d) as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
- providing and improving our services: We use your information to provide the services you requested and in our legitimate interest to improve our services; and
- compliance with the Wix.com Policies and Terms of Use: We use your information as necessary to comply with our obligations under the Wix.com Policies and Terms of Use.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
a) Microsoft Azure: Our applications are hosted on the Microsoft Azure platform. We share information with Microsoft as necessary to provide you our services and to comply with our obligations under the Microsoft Terms of Use.
b) Wix.com: Our web site is hosted on the Wix.com platform. We share information with Wix.com as necessary to provide you our services and to comply with our obligations under both the Wix.com Seller Policy and Wix.com Terms of Use.
c) Service providers: We engage certain trusted third parties to perform functions and provide services to our customers. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
d) Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
e) Compliance with laws: We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:
(i) respond to legal process or to government requests;
(ii) enforce our agreements, terms and policies;
(iii) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(iv) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
5. Where Your Data is Stored
Our software applications, and the data of those applications, is hosted on the Microsoft Azure platform in the USA East Region. The most current detailed information about where Microsoft stores data, their policies regarding transfer of personal data, and the certification of their compliance to the EU-U.S. Privacy Shield Framework, is available at https://privacy.microsoft.com/en-us/privacystatement. Additional information regarding Microsoft data protection policies is available at https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA.
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Our web site, and the site's data, is hosted on the Wix.com platform. The most current detailed information about where Wix.com stores data, their policies regarding transfer of personal data, and the certification of their compliance to the EU-U.S. Privacy Shield Framework, is available at https://www.wix.com/about/privacy.
6. Cookies
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more information about cookies, see: https://www.allaboutcookies.org
Consult your web browser documentation for specific instructions on how to manage cookies on your computer.
Our web site is hosted on the Wix.com platform, and the most current information about Wix.com cookies can be found here.
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7. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
a) Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
b) Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
c) Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
d) Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
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8. How to Contact Us
For purposes of EU data protection law, Third Axiom Solutions LLC is the data controller of your personal information. If you have any questions or concerns, you may contact us via email at support@thirdaxiom.com.
*If a customer contacts us to access, correct or delete personal information held by Wix.com, we may contact Wix.com at Wix.com.com/help for assistance, or request that the customer send a request directly to Wix.com.